Being proud to be a “firefighter” for our customers’ needs – solving problems as fast as possible means contributing to our patients’ health.
My name is Dominik and I’ve been with Roche for almost 10 years now. After completing my apprenticeship I got the chance to work within different areas and departments, including quality assurance and in-house service at our site in Rotkreuz. The insight and knowledge I gained are quite useful in my current position as Service and Training Specialist in Global Customer Support (GCS).
One of the things I like best about my work is the multicultural environment. I love being surrounded by people from diverse backgrounds, who come from different countries and cultures. In my job, I travel quite often and I always appreciate the great support I receive. This includes, on the one hand, our great international colleagues, with whom I always discuss new and innovative solutions, and on the other hand the open-mindedness and friendliness of everyone. For instance, the Service Technician who shows me his favourite pub in Dublin.