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Published: 2022.08.26. ​​​​​

Meet Vinoesh

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I was born and raised in Malaysia, a diverse and multicultural society. I myself am multicultural, being half Filipino and half Malaysian. As an only child, I am very close to my family and they have been very supportive in every moment of my life, be it in my career or my passion for football. They are definitely the backbone of my progress and have shaped the person I am today.

It has been three years since I graduated from University with a degree in Computer Science. Like most fresh graduates, it was a challenge to lock down a job without experience. 

The opportunity came in August 2019, seven months after I graduated. I received an offer to join Roche Malaysia under the Global Customer Experience (GCX) as a Junior Service Desk Analyst. 

Since this was my first work experience, I was unsure what to expect, in the wake of the various stories I had heard of others’ first-day experiences on the job. I was nervous, I did not know how to handle the pressure of being a “newbie” in the working world and to top that off, I found out that I was the youngest in the GCX team. However, the reception from my colleagues overwhelmed me as they really guided me from day one on and definitely made it easier for me to settle in, which led to my first impression that Roche has such a positive environment. 


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“Anything you can imagine, you can create.”

Oprah Winfrey
Experience at Roche

First off, I am an extrovert. I enjoy talking to people, making friends and creating networks with colleagues of various backgrounds. I am also a person with a mindset of not taking no for an answer and firmly believing in creating opportunities for myself without depending on others. That said, Roche was a perfect platform for me to build on who I already was.

Within two months of employment, I was given the opportunity to travel to the Philippines to conduct the knowledge transfer during the onboarding of our Diabetes Care affiliates as part of GCX’s support scope. This said a lot about the organisation, because the amount of trust they have in their employees certainly boosted my confidence from not knowing what to expect in the beginning to now putting myself out there more.

That was just a stepping stone for me to venture into many other things at Roche. In 2020, I volunteered to lead the Roche Children’s Walk, representing Roche Services & Solutions (RSS) Kuala Lumpur as it was a collective initiative with the Roche Pharmaceuticals and Diagnostics affiliates in Malaysia. It definitely had an impact on me as this was organised to encourage our colleagues to keep themselves engaged with one another in the midst of a pandemic. This journey enhanced my leadership skills, added to my experience and contributed to my personal development, which empowered me to join more initiatives like this.

Career growth at Roche 

In 2021, in the process of looking for and learning how I could further help the company flourish, I applied for a role in 2nd Level IT Support, which was still part of the GCX IT team, focusing on handling incoming incident requests escalated by stakeholders across APAC and globally as well as collaborating on IT improvements globally. 

It has been and still is an exciting journey for me with Roche as the culture and environment here make it a great place to work.

With IT growing fast across the globe and with various platforms and mediums available for me, I am able to develop and challenge myself while contributing to Doing now what patients need next! 

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