Roche Service & Solutions APAC (RSS) is a global business organization with more than 1,000 employees in Malaysia. Our diverse and growing team representing over 19 nationalities provide innovative end-to-end business services and solutions in areas such as Finance and Procurement, IT, People (Human Resources), Digital Marketing, as well as Analytics & Automation. Our team supports our partners to deliver high value outcomes across the organization. For more information, please visit www.roche.com.my
+1,000
employees
18
nationalities from all over the world
52%
of women in leadership positions
Core Areas
People Support Solutions (PSS)
Global Infrastructure & Solutions (GIS)
Customer Experience Operations
Procurement
Demand to Pay (D2P)
The Record to Report (R2R)
Site Services Department
Your future working environment
We are a united, enthusiastic and committed team. Our colleagues love the unique people-focused and open-minded company culture, and the flexibility and benefits Roche offers.
We are looking for skills and mindset rather than relevant experience. Are you interested? Take a look at our open positions!
Demand to Pay
Undertaking our mission requires continuous purchasing of unthinkable amounts of goods and services. The Contract Management team provides contract record processing to ensure Roche colleagues worldwide are able to access relevant contracts in one system. The Order Processing team is responsible for approving and maintaining purchase orders.The Accounts Payable and Payment team processes invoices and ensures our suppliers are paid on time.
Record to Report
The Record to Report (R2R) team acts as a trusted advisor to finance and business units by providing accurate, timely, and actionable financial information. We enable better decision making across departments with transparent financial data, which subsequently helps to bring medicines and diagnostics solutions to patients in the most efficient manner. R2R is composed of 3 teams: Finance & Accounting, Audit and Compliance Service, and (Internal) Audit and Compliance.
Global Customer Experience
The Global Customer Experience team is the One Stop Shop experience provider for Roche, providing support and consultation in IT, Finance and Procurement areas. Our areas of expertise are: - IT, Finance and Procurement Business support - Business and HCP Application support - Service Management Tools and Processes (e.g. ServiceNow) - Service Delivery Excellence (Knowledge Management, Quality, Training, Workforce Management, Data Analytics) - Customer Experience Management
People Support Solutions
The People Support Solutions is a diverse global team which offers Roche employees world class HR advisory and solutions across all people-related expertise areas, including employee lifecycle management, payroll, time & benefits management, organizational management, learning management, leadership coaching, people strategy development and business advisory. Our teams work in an agile way within our integrated global networks providing a seamless end-to-end experience of service and collaboration. We enable the Roche business to focus on patients and do now what patients need next.
Site Services Department
The SHE, Facility & Office Administration teams take charge of overseeing safety, security, health and environmental activities of the Budapest office as per the Group Directives and local regulations. Our success mainly lies in providing a secure, ergonomic, and environmentally friendly office for all our colleagues. It is equally important that we ensure the large amount of data going through every team is handled in a compliant way from a data privacy perspective.
Benefits
Benefits are an important element in the total rewards package and value proposition to our collaborators. We aim to provide attractive benefits based on our Total Rewards Pillars of Engagement, Development and Differentiation. It is important that benefits are readily understood and appreciated by collaborators. Our benefits are transparent in design, clearly communicated and flexible, so that our collaborators can tailor them to meet their own diverse and changing needs.
