We'd love to get to know you: Kindly share your name with us and tell us about your role and when you became part of the Roche team. I am Vanessa Melo, a Global Business Process Specialist focused on the Accounts Payable area, and I joined Roche in March 2014.
What are the things you like the most about working at the BPM (Business Process Management) team? What I like most about working in the BPM team are the people I work with. It's amazing that even with colleagues from different parts of the world, we find a way to come together to exchange ideas and help each other, even when we are busy with our own projects. It's also great that we can collaborate with various departments to achieve common goals. This kind of teamwork helps us learn a lot through our discussions across different areas in the BPM organization. I enjoy being a member of the BPM team because it offers me chances to step out of my comfort zone and grow. The leadership team's unwavering support makes us feel heard and empowered to contribute our ideas and make decisions on our own.
Why is your job important to you? What is the value you generate for Roche’s patients? I consider my role very significant because it involves implementing solutions that have a global reach and standardizing processes across the globe. While we may not be in direct contact with patients, I firmly believe that our efforts have a big impact on our suppliers. These suppliers play a vital role in delivering essential services and products to patients and healthcare institutions, making our work a crucial link in the chain of care.
"Embracing challenges and driving innovation within the BPM team has truly been a transformative journey, reflecting the unparalleled experience of belonging to a company culture that promotes ongoing learning."
Vanessa Melo
Demand to Pay, Global Business Process Specialist
slide 1 of 10 The Perspectives Programme is an excellent way of getting to know Roche and gain insights on how we are evolving personalised healthcare for the benefit of patients. It’s also a great way to focus on your strengths and the opportunities that lie ahead. Severin Schwan, CEO Roche
Tell us a little bit about your journey at Roche before joining the BPM team.
I started my career at Roche Diagnostics Brazil in 2014 as an intern in the tax department. It was my first job experience in Finance. Right from the start, I felt that Roche has an amazing culture. The support I received from my superiors and senior colleagues was very significant; they generously shared their knowledge with me from day one, helping me gather valuable expertise over time. After my internship, I transitioned into a permanent role within the Tax team. This shift allowed me to engage with a variety of projects and transitions, which not only enriched my experience but also provided opportunities for personal and professional growth. In 2017, I was given the chance to relocate to Roche Hungary. There, I joined the RSS (Roche Services & Solutions) Accounts Payable team in Budapest. After developing a deeper understanding of the processes, I became the specialist within the team. This role gave me opportunities to contribute to different projects across the organization. In September 2019, I joined the BPM organization. I remember being thrilled to join a global team, and a bit nervous as I was assigned to manage one of the substantial projects at Roche. The initial challenges I encountered were intimidating, but they also pushed me beyond my comfort zone, allowing me to grow in ways I never anticipated. Looking back, I am proud of the progress I've made and the knowledge I've acquired during these almost 10 years working at Roche, benefiting from the guidance and wisdom of my mentors and colleagues.
What would you say to someone who is considering joining the BPM team?
Working in the BPM team provides you the opportunity to grow, overcome challenges, and engage in global projects. If you are seeking a team that encourages accountability and the chance to learn from errors with strong support, you are in the right spot.
